The repair has to be done with the user account and to make that possible, the user must have execute permission on the .msi file. Verify that in Outlook>tools>trustcenter>Add-ins that the "Cisco Unified Personal Communicator for Outlook" is in the "Active Applications" list. If it is in the "Inactive" list, click "go" next to "Manage: COM Add-ins". Add a "check" mark next to the application and click OK.
If the application is in the "active list", you may remove the application from the "Manage: COM Add-ins" page by selecting the application and clicking remove.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...