I'm trying to use CUPC 8 over a VPN using Cisco AnyConnect. Everything under server health checks out fine and the communicator does connect via softphone but I'm unable to make any calls or hear anyone. Is there anything that I need to allow on the ASA to get this to work? I know for CUPC 7 we needed to do "no sip inspect" to get it to work but it looks as though CUPC uses XMPP.
Hello All ,
Finding the reason codes and their explanations for CTI is a bit difficult than for CCM .
First , let see how to decode the Reason codes you see from Event logs/SDI/SDL traces for CTI events .
When you are troublesho...