I'm trying to use CUPC 8 over a VPN using Cisco AnyConnect. Everything under server health checks out fine and the communicator does connect via softphone but I'm unable to make any calls or hear anyone. Is there anything that I need to allow on the ASA to get this to work? I know for CUPC 7 we needed to do "no sip inspect" to get it to work but it looks as though CUPC uses XMPP.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...