I have an issue with CUPC where users are able to listen to their voicemail and thus unity integration is working. I checked server health and unity is fine.They do not have the option to place a call to the person who left them a voicemail.I checked that I can leave IM for the caller and call the person directly but callback to voicemail option is not there because the voicemail does not have the callers phone number. I checked the unity active directory and added telephone number for those users but still cannot call back.
I need to understand where does CUPC get this information from. I would assume it is unity active directory. But when I added the phone number and again left a voicemail, I still did not get callback feature. Does sync take time? Any help is appreicated.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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