Can someone explain how often the CUPC client synchronizes with the voicemail server? In my case, it's Unity Connection 7. You'd expect the envelope icon and number of messages to be in line with the number of new messages from the TUI or if viewed from IMAP. But CUPC seems to lag very far behind and the only way I've been able to force it to synchronize it to exit and relaunch the client. Is there a setting or a timer that can be adjusted?
By MWI, I mean the envelope icon in CUPC. I've heard before that CUPC uses IMAP. The only problem is that this confuses the end users who all have an IMAP account configured in Outlook for Unity Connection. When a message is left in their mailbox, they see the message immediately in the IMAP folder in Outlook and whatever action they perform from Outlook is synchronized with the TUI and vice versa. But in CUPC, the voicemail information is not the same. For example, a message was left and retrieved at 1:15 today. But the CUPC client still marked that message as being unread until 3:05. There are now 7 total messages in the mailbox.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...