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CUPS: Cisco AXL Web Service problem

Adrian Saavedra
Level 7
Level 7

Hi,

I'm configuring CUPS 6.0.5.1000-13. Services are running fine until yesterday that Cisco AXL Web Service status is "Not Running" but activation status is "Activated".

Also from CLI, utils service list shows me:

Cisco AXL Web Service[STOPPED] Component is not running

Any idea can help me run this service again?

Best regards,

- Adrián.

2 Replies 2

gogasca
Level 10
Level 10

check troubleshooter, just to make sure UserID and password are correct and nobody has change the password in CUCM.

Check if there is a Firewall or osmething change blocking TCP port 8443 between CUCM and AXL.

Then make sure Tomcat and AXL services are running just fine in CUCM.

Hi Gonzalo,

Thanks for your reply. AXL settings and user-id are just fine under Troubleshooter.

This is a lab environment. I don't have equipment blocking traffic between CUCM and CUPS.

Tomcat and AXL Services are running in CUCM.

It's too strange...

Best regards,

- Adrián.

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