We have a CUPs server conecting to CCM ver 6.1.2 The UP SIP Proxy service hangs intermitently and requires a restart to correct the fault. The SIP Proxy always shows as started and active. We notice that we cannot telnet to the CUPS server on port 5060. Any ideas as to what could cause this or where to look next.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...