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New Member

Custom Unity Prompts

Hello Everyone,

In Unity Connection 8.x is there a way to re-record the canned prompts and upload custom prompts?  We are running into Language barrier issues with requests to word things differently.

Thanks in advance.  All replies rated.

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Custom Unity Prompts

Hi Angel,

On the users mailbox, check Edit> Phone menu> When exiting the conversation> is set to "Hang Up". This can be

set via Bulk Edit if required

Cheers!

Rob

3 REPLIES
Hall of Fame Super Silver

Custom Unity Prompts

Unfortunately no, there is no way to replace the prompts.  What barrier are you running into?  Do you have proper language pack installed?

HTH,

Chris

New Member

Custom Unity Prompts

Its being used exclusively in English but as an example when you are checking your voicemail the initial option if you press "Star" is to "Exit".  English speakers in other countries are wondering why this gives you the opportunity to "Transfer" instead of actually exiting the system.

Hall of Fame Super Red

Custom Unity Prompts

Hi Angel,

On the users mailbox, check Edit> Phone menu> When exiting the conversation> is set to "Hang Up". This can be

set via Bulk Edit if required

Cheers!

Rob

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