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Community Member

Custom Wallpaper does not show on 9951

I followed the description at

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/7_1_3/english/admin/guide/9971cus.html#wp1038500

Checked for spelling(upper/lower case and resolution (640x480) even set dpi to 72

After uploading 'List.xml' the phone now has three more spaces, but neither the thumbnail nor the desktop are displayed. Instead of the thumb I get a '?' and when I press'Set' or 'Preview' the phone just says 'Wallpaper can not be previewed due to a problem loading the image'

The walpaper was created with Paint and Adobe Photoshop (tried both formats)

Any suggestions?

Thanks

Michael

1 REPLY
Community Member

Custom Wallpaper does not show on 9951

Sorry,

Forgot to restart the TFTP server. now the picture show

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