customer controlled line divert *21* on a pstn line for uc-540 not working?
hi all, i installed a uc-540 analogue system yesterday and the customer has 4 lines 3 on one number as a multi line and 1 as a single line, on both of these numbers the have a customer controlled divert in place from bt, which they need to dial *22* to divert to the number of their choice, previuos to this cisco system being installed they had a samsung system which allowed this feature to work but this doesnt work on the cisco? has anyone come accross this before and know what the fix is or is this feature not available on the uc-500 series? if not i am going to have to put a simple analogue phone in place before the cisco just to divert the number?
customer controlled line divert *21* on a pstn line for uc-540 n
A sanitized config is just the output from "show run" with public IP addresses/passwords removed.
I only work via command-line so I'm not exactly sure what the Outgoing Dial Plan Table is. You may want to repost this question on the Small Business section if you are using some other tool to configure the UC540.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
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