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Customize Ring Tone while the caller is calling !!

anis_cisco
Level 1
Level 1

Hi all,

when a caller calls to ip phone, before the user picks up call, he use to hear a standard tone ... can we customize that standard Tone to any other either via Unity Cx or CCM ??

I have Unity Connection or Call Manager 6.1 & i have already setup Auto Attendant. can we manage some how to achieve above requirement ??

Regards,

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

Do you mean ringback tone to pstn ?

Are you using FXO or ISDN ? MGCP or H.323 ?

yes, you are correct im talking about ringback tone to pstn !!!

im using H.323 on VG ..

Thanks & waiting for your reply

Regards,