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Community Member

CUWL Addons

I have a customer who is looking to add additional subscriber and 100 phones and Voicemail boxes.

There are enough DLU's to support the additional phones, so do I just need to purchase the cuwl addon for voicemail, or do I need to purchase the cuwl standard addon for a user.  Do I need to get another node license or are they entitled to another node based on their existing cuwl license.


Re: CUWL Addons


You need to purchase additional Standard User licenses for the new 100 users.

You may have enough DLUs to support the additional phones but to do so would be to violate the terms of you license.

The reason that you get so many DLUs is that the Standard User license allows you to use one hardphone of any type (6 DLUs worse case for 7985), a softphone (1 DLU in adjunct mode), Mobility (2 DLUs) and Presence (2 DLUs). If you do not mobility/presence you will see lots of unused DLUs.

DLUs will disappear in a future release so it is advisable to comply with Cisco's guidelines now to avoid problems further down the line.

To order use the top level part code L-CUWL-LIC-ADDON with the config tool.

Re. the CUCM node licenses these are free and can be requested using the Product Upgrade Tool - see link below.

You need to enter the ESW contract number to which your UCSS is registered and select the additional node option e.g.


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Community Member

Re: CUWL Addons

Thank you for the reply James.

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