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New Member

CUWL license issue on cucm 9.1

Dear All

we have cucm 9.1 and I have CUWL Professional license . we are also using unity connection 9.1 as well.

the issue is when i add a mail box for my user the system will go in "Insufficient license" and count in to "basic messaging = -1"

this is against the documents, because they mention clearly that CUWL Professional include unity connection license

so can any one help please?

I am using ELM and i added cucm and unity as instance into ELM

regards

4 REPLIES
VIP Purple

CUWL license issue on cucm 9.1

Hi Kathy,

Can u share the snapshot of error message?

If possible, share the License usage from ELM

regds,

aman

New Member

Guys,I am facing the same

Guys,

I am facing the same problem.

Can any body share its solution please ?

VIP Super Bronze

CUWL license issue on cucm 9.1

The most common mistake here is that CXN will register to it's local co-res ELM instance at install time. You need to associate the product instance with whichever ELM instance you have uploaded your license file to. It's far more common for this to be co-res with CUCM or standalone.

Please remember to rate helpful responses and identify helpful or correct answers.

New Member

Hi Kathy,How did you fix your

Hi Kathy,

How did you fix your problem ?

I am facing the same issue & need help.

Regards,

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