07-31-2007 08:35 PM - edited 03-14-2019 10:52 PM
I would like to simulate the Day/Night mode in CM5.0 with Unity 4.0. How can I activate two difference greeting for Day mode and Night mode? Time scheduling is not allowed! Thanks.
07-31-2007 09:28 PM
What is the current call flow, in Unity you normally use Schedules at CallHandler|Subscriber level and in CCM Time of Day Routing, thats all you can do in CCM.
08-01-2007 12:59 AM
In traditional PBX, I can program a night mode key to switch the greeting to night mode greeting. Any ideas?
08-01-2007 11:26 PM
What does your "Night mode" do?
Does it go to a voice mail box with an after hours message?
Does it forward calls to a hunt group so anyone left in the office can pick it up?
Theres not an easy 1 programmable key option for night switch, but you could probably accomplish the same effect with a CFwdALL to a hunt group or voice mail etc. You could use speed dials as the CFwdAll destination.
Cheers,
Tim
08-01-2007 11:57 PM
What does your "Night mode" do?
Does it go to a voice mail box with an after hours message?
Does it forward calls to a hunt group so anyone left in the office can pick it up?
Theres not an easy 1 programmable key option for night switch, but you could probably accomplish the same effect with a CFwdALL to a hunt group or voice mail etc. You could use speed dials as the CFwdAll destination.
Cheers,
Tim
08-02-2007 02:12 AM
Hi Tim,
Actually I can CF to another mail box. Because I just want to activate the non-office hours greeting manually. But the side effect is two mail boxes will be created.
Jon
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