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Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Dear Friends,

I'd like to share with you some problems and help me to fix it.

I'm planning  to upgrade my CUCM 7.1.5  to 9.1  version, but before doing that  I decided to make some test on VmWare cause I also plan to run new  version of CUCM on VmWare.

First of all I've  created publisher and subscriber  server of CUCM  7.1.5 on  VmWare,   I gave them the same  IP addresses and host name,   second my step has to be restore  everything  from backup file.   The  restore is starts normally and success till the DB: I'm getting this error

Physical restore failed ,  and I do not know how to fix,

Any ideas ????

47 REPLIES
Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

CUCM version 8.0(3) is supported on VMWare officially.This could be one of the reasons.

Upgrade the 7.1.5 version to 8.x and then,take backup.

Why do not you build VMware on this 8.x version and then, restore the backup.

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Aman, 

thank  you for your reply,

I do not  want to do  in this way, cause  I had  to buy 2  upgrade licenses  -  first from 7.1.5 to 8.0   (cause it support VmWare as you mentioned) and then  upgrade from 8.0 to 9.1  , 

that's  why I'd like to know  may be any other  options ?

I'l; attach the log file  of DB error  during the restore and you can look at

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

You do not have to buy upgrade licenses if u have a valid ESW /UCSS contract.If it is there, u can request Licensing team to provide Evaluation/Temperory license.

You need to have bootable media of 8.x

Lastly, also your existing Hardware on which CUCM 7.x is running should support 8.x .The reason 8.0(3) requires more DRAM.

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Aman,

trully say I did know that  I no need the  licenses ,  As I heard need to buy  2 licenses   in this case,

But if everything is so as  you mentioned, in that case no problem ,  I need just  to inform the cisco about  my plans, take some temprory lisenses to upgrade my Call Manager  7.1.5 on MCS  to 8.0 version   and after it again  take  a full backup,    then  need to install bootable 8.0 version on Vmware  the same  version which  was on MCS server  and  after  it upgrade to 9.1   and  upload the correct license. 

am I right ???

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

You are correct.

You can share the existing license file to Licensing Team along with ESW/UCSS  contract so that they can provide Temp lic for 8.x and then, permanent lic for 9.x

You can also refer the link with pdf and ppt attachment

https://supportforums.cisco.com/message/3972810#3972810

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

I'm  attaching the LOG of DB of CUCM  during the restore,

Status

Status:Ready

Log File: 2013-08-02-11-21-05_r_ucm01_ccm_ccmdb.log

=====================================================

Server : UCM01

Feature : CCM

Component : CCMDB

Time Completed: 2013-08-02-11-31-02

Result Code : 1

Result String : ERROR

=====================================================

CCMDB ready to restore

08/02/13 11:25:45 - command to execute /bin/chmod 777 /common/drf/restore.log

08/02/13 11:25:45 - Starting a DRF Restore.

08/02/13 11:25:45 - "Stopping CAR services prior to initiating DB restore"

08/02/13 11:25:45 - command to execute python /usr/local/cm/drf/cdrrep/cm_car_service_deactivate.py - >> /common/drf/restore.log

Service Manager is running

Commanded Out of Service

Cisco CAR Scheduler[NOTRUNNING]

CM CAR - Services Stop Script

OS platform is: linux2

Linux platform........

CDRREP: Invoking CAR services stop script

CDRREP: Checking CAR services status, please wait ...

CDRREP: CAR db manual purge or reload is not running. Continue with backup/restore

CDRREP: CAR Scheduler initial status is - started

CDRREP: Stopping Cisco CAR Scheduler

controlcenter.sh "Cisco CAR Scheduler" stop

CDRREP: Stopped Cisco CAR Scheduler Successfully

CDRREP: Cisco CAR Scheduler stopped successfully. exit 21

08/02/13 11:26:12 - Restoring the tarball -

08/02/13 11:26:12 - command to execute sudo /bin/tar -xvpPf -

08/02/13 11:27:12 - Restoration of the tarball - is done.

08/02/13 11:27:14 - "Nodes in cluster:" 2

08/02/13 11:27:14 - command to execute /bin/chmod 777 /common/drf/db_drf_backup

08/02/13 11:27:14 - command to execute /bin/chown informix:informix /common/drf/db_drf_backup/drf_ontape_backup.gz

08/02/13 11:27:14 - command to execute /bin/chmod 664 /common/drf/db_drf_backup/drf_ontape_backup.gz

08/02/13 11:27:14 - Unzipping the database backup.

08/02/13 11:27:14 - command to execute /bin/gunzip /common/drf/db_drf_backup/drf_ontape_backup.gz

08/02/13 11:27:31 - Database backup unzip is done.

08/02/13 11:27:32 - Checking to see if the database is up

08/02/13 11:27:32 - command to execute /bin/su - informix -c "onstat -" >>/common/drf/restore.log

IBM Informix Dynamic Server Version 10.00.UC9XF -- On-Line -- Up 01:23:14 -- 260168 Kbytes

08/02/13 11:27:33 - 5 >> /common/drf/restore.log

08/02/13 11:27:33 - Database is up

08/02/13 11:27:33 - Shutting down Replication -- replutil.py teardowndrf

08/02/13 11:27:33 - command to execute python /usr/local/cm/bin/replutil.py teardowndrf

08/02/13 11:31:02 - Call to python /usr/local/cm/bin/replutil.py teardowndrf failed with error code 1

----> BEGIN Standard Output

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/usr/local/cm/db/xml/xml/366X_display_instance-e1pri.xml

/usr/local/cm/db/xml/xml/Phone_7912_rules.xml

/usr/local/cm/db/xml/xml/269X_display_instance-mgcp.xml

/usr/local/cm/db/xml/xml/ws-x6600_display_instance-e1pri.xml

/usr/local/cm/db/xml/xml/Phone_7936_display_instance.xml

/usr/local/cm/db/xml/xml/Cisco_IP_Voice_Media_dependencies.xml

/usr/local/cm/db/xml/xml/362X_display_instance-mgcp.xml

/usr/local/cm/db/xml/xml/2821_display_instance-fxo_port_ls.xml

/usr/local/cm/db/xml/xml/26XX_display_instance-t1pri.xml

/usr/local/cm/db/xml/xml/VGD-1T3_display_instance-t1cas.xml

/usr/local/cm/db/xml/xml/CBB_dependencies.xml

/usr/local/cm/db/xml/xml/2911_display_instance-fxo_port_ls.xml

/usr/local/cm/db/xml/xml/Phone_6945_SIP_display_instance.xml

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/usr/local/cm/db/xml/xml/Phone_7910_display_instance.xml

/usr/local/cm/db/xml/xml/Telepresence_500_display_instance.xml

/usr/local/cm/db/xml/xml/cat6000_display_instance-mtp.xml

/usr/local/cm/db/xml/xml/Telepresence_500_32_rules.xml

/usr/local/cm/db/xml/xml/364X_display_instance-mgcp.xml

/usr/local/cm/db/xml/xml/Phone_7921_display_instance.xml

/usr/local/cm/db/xml/xml/Phone_7965_SIP_display_instance.xml

/usr/local/cm/db/xml/xml/CTL_Rules.xml

/usr/local/cm/db/xml/xml/3825_display_instance-t1cas.xml

/usr/local/cm/db/xml/xml/Phone_6941_SIP_display_instance.xml

/usr/local/cm/db/xml/xml/366X_display_instance-t1cas.xml

/usr/local/cm/db/xml/xml/Phone_IP_Communicator_display_instance.xml

/usr/local/cm/db/xml/xml/RTMTReporter_Rules.xml

/usr/local/cm/db/xml/xml/3945_display_instance-fxo_port_ls.xml

/usr/local/cm/db/xml/xml/3925_display_instance-t1cas_port_em.xml

/usr/local/cm/db/xml/xml/1861_display_instance-mgcp.xml

/usr/local/cm/db/xml/xml/2821_display_instance-t1cas.xml

/usr/local/cm/db/xml/xml/Phone_7971_display_instance.xml

/usr/local/cm/db/xml/xml/Phone_6945_display_instance.xml

/usr/local/cm/db/xml/xml/Phone_7931_display_instance.xml

/usr/local/cm/db/xml/xml/3725_display_instance-t1cas.xml

/usr/local/cm/db/xml/xml/3845_display_instance-t1pri.xml

/usr/local/cm/db/xml/xml/3745_display_instance-e1pri.xml

/usr/local/cm/db/xml/xml/2801_display_instance-mgcp.xml

/usr/local/cm/db/xml/xml/3845_display_instance-t1cas_port_em.xml

/usr/local/cm/db/xml/xml/ws-x6600_rules.xml

/usr/local/cm/db/xml/xml/2811_display_instance-t1cas_port_em.xml

/usr/local/cm/db/xml/xml/vg200_display_instance-fxo_port_ls.xml

/usr/local/cm/db/xml/xml/Phone_6901_6911_rules.xml

/usr/local/cm/db/xml/xml/7200_rules.xml

/usr/local/cm/db/xml/xml/2851_display_instance-t1cas_port_em.xml

/usr/local/cm/db/xml/xml/ICS77XX_ASI160_display_instance-mgcp.xml

/usr/local/cm/db/xml/xml/362X_display_instance-e1pri.xml

/usr/local/cm/db/xml/xml/364X_display_instance-t1cas.xml

/usr/local/cm/idp/

/usr/local/cm/idp/IDP

/usr/local/cm/idp/idp/

/usr/local/cm/idp/idp/IDP

/usr/local/cm/idp/idp/idp/

/usr/local/cm/idp/idp/idp/IDP

/ccm/DialPlan/

/ccm/DialPlan/NANP

/usr/local/cm/db/replicates.txt

/usr/local/cm/db/DBPerfMon.xml

/usr/local/cm/db/dblenv.bash

/etc/services

/etc/odbc.ini

/usr/local/cm/db/informix/etc/sqlhosts

/home/informix/.rhosts

/common/drf/db_drf_backup/drf_ontape_backup.gz

/var/log/active/cm/cdr_repository/preserve/

/var/log/active/cm/cdr_repository/preserve/20130727/

/var/log/active/cm/cdr_repository/preserve/20130715/

/var/log/active/cm/cdr_repository/preserve/20130708/

/var/log/active/cm/cdr_repository/preserve/20130725/

/var/log/active/cm/cdr_repository/preserve/20130706/

/var/log/active/cm/cdr_repository/preserve/20130722/

/var/log/active/cm/cdr_repository/preserve/20130704/

/var/log/active/cm/cdr_repository/preserve/20130711/

/var/log/active/cm/cdr_repository/preserve/20130703/

/var/log/active/cm/cdr_repository/preserve/20130713/

/var/log/active/cm/cdr_repository/preserve/20130630/

/var/log/active/cm/cdr_repository/preserve/20130709/

/var/log/active/cm/cdr_repository/preserve/20130718/

/var/log/active/cm/cdr_repository/preserve/20130719/

/var/log/active/cm/cdr_repository/preserve/20130717/

/var/log/active/cm/cdr_repository/preserve/20130721/

/var/log/active/cm/cdr_repository/preserve/20130728/

/var/log/active/cm/cdr_repository/preserve/20130724/

/var/log/active/cm/cdr_repository/preserve/20130705/

/var/log/active/cm/cdr_repository/preserve/20130726/

/var/log/active/cm/cdr_repository/preserve/20130629/

/var/log/active/cm/cdr_repository/preserve/20130710/

/var/log/active/cm/cdr_repository/preserve/20130720/

/var/log/active/cm/cdr_repository/preserve/20130702/

/var/log/active/cm/cdr_repository/preserve/20130716/

/var/log/active/cm/cdr_repository/preserve/20130723/

/var/log/active/cm/cdr_repository/preserve/20130729/

/var/log/active/cm/cdr_repository/preserve/20130729/cmr_StandAloneCluster_01_201307290547_659747

/var/log/active/cm/cdr_repository/preserve/20130729/cmr_StandAloneCluster_01_201307290546_659746

/var/log/active/cm/cdr_repository/preserve/20130729/cdr_StandAloneCluster_01_201307290548_659748

/var/log/active/cm/cdr_repository/preserve/20130729/cmr_StandAloneCluster_01_201307290548_659748

/var/log/active/cm/cdr_repository/preserve/20130712/

/var/log/active/cm/cdr_repository/preserve/20130730/

/var/log/active/cm/cdr_repository/preserve/20130701/

/var/log/active/cm/cdr_repository/preserve/20130714/

/var/log/active/cm/cdr_repository/preserve/20130707/

/var/log/active/cm/cdr_repository/destination1/

/var/log/active/cm/cdr_repository/destination1/20130727/

/var/log/active/cm/cdr_repository/destination1/20130715/

/var/log/active/cm/cdr_repository/destination1/20130708/

/var/log/active/cm/cdr_repository/destination1/20130725/

/var/log/active/cm/cdr_repository/destination1/20130706/

/var/log/active/cm/cdr_repository/destination1/20130722/

/var/log/active/cm/cdr_repository/destination1/20130704/

/var/log/active/cm/cdr_repository/destination1/20130711/

/var/log/active/cm/cdr_repository/destination1/20130703/

/var/log/active/cm/cdr_repository/destination1/20130713/

/var/log/active/cm/cdr_repository/destination1/20130630/

/var/log/active/cm/cdr_repository/destination1/20130709/

/var/log/active/cm/cdr_repository/destination1/20130718/

/var/log/active/cm/cdr_repository/destination1/20130719/

/var/log/active/cm/cdr_repository/destination1/20130717/

/var/log/active/cm/cdr_repository/destination1/20130721/

/var/log/active/cm/cdr_repository/destination1/20130728/

/var/log/active/cm/cdr_repository/destination1/20130724/

/var/log/active/cm/cdr_repository/destination1/20130705/

/var/log/active/cm/cdr_repository/destination1/20130726/

/var/log/active/cm/cdr_repository/destination1/20130629/

/var/log/active/cm/cdr_repository/destination1/20130710/

/var/log/active/cm/cdr_repository/destination1/20130720/

/var/log/active/cm/cdr_repository/destination1/20130702/

/var/log/active/cm/cdr_repository/destination1/20130716/

/var/log/active/cm/cdr_repository/destination1/20130723/

/var/log/active/cm/cdr_repository/destination1/20130729/

/var/log/active/cm/cdr_repository/destination1/20130712/

/var/log/active/cm/cdr_repository/destination1/20130730/

/var/log/active/cm/cdr_repository/destination1/20130701/

/var/log/active/cm/cdr_repository/destination1/20130714/

/var/log/active/cm/cdr_repository/destination1/20130707/

/var/log/active/cm/cdr_repository/destination2/

/var/log/active/cm/cdr_repository/destination2/20130727/

/var/log/active/cm/cdr_repository/destination2/20130715/

/var/log/active/cm/cdr_repository/destination2/20130708/

/var/log/active/cm/cdr_repository/destination2/20130725/

/var/log/active/cm/cdr_repository/destination2/20130706/

/var/log/active/cm/cdr_repository/destination2/20130722/

/var/log/active/cm/cdr_repository/destination2/20130704/

/var/log/active/cm/cdr_repository/destination2/20130711/

/var/log/active/cm/cdr_repository/destination2/20130703/

/var/log/active/cm/cdr_repository/destination2/20130713/

/var/log/active/cm/cdr_repository/destination2/20130630/

/var/log/active/cm/cdr_repository/destination2/20130709/

/var/log/active/cm/cdr_repository/destination2/20130718/

/var/log/active/cm/cdr_repository/destination2/20130719/

/var/log/active/cm/cdr_repository/destination2/20130717/

/var/log/active/cm/cdr_repository/destination2/20130721/

/var/log/active/cm/cdr_repository/destination2/20130728/

/var/log/active/cm/cdr_repository/destination2/20130724/

/var/log/active/cm/cdr_repository/destination2/20130705/

/var/log/active/cm/cdr_repository/destination2/20130726/

/var/log/active/cm/cdr_repository/destination2/20130629/

/var/log/active/cm/cdr_repository/destination2/20130710/

/var/log/active/cm/cdr_repository/destination2/20130720/

/var/log/active/cm/cdr_repository/destination2/20130702/

/var/log/active/cm/cdr_repository/destination2/20130716/

/var/log/active/cm/cdr_repository/destination2/20130723/

/var/log/active/cm/cdr_repository/destination2/20130729/

/var/log/active/cm/cdr_repository/destination2/20130712/

/var/log/active/cm/cdr_repository/destination2/20130730/

/var/log/active/cm/cdr_repository/destination2/20130701/

/var/log/active/cm/cdr_repository/destination2/20130714/

/var/log/active/cm/cdr_repository/destination2/20130707/

/var/log/active/cm/cdr_repository/destination3/

/var/log/active/cm/cdr_repository/destination3/20130727/

/var/log/active/cm/cdr_repository/destination3/20130715/

/var/log/active/cm/cdr_repository/destination3/20130708/

/var/log/active/cm/cdr_repository/destination3/20130725/

/var/log/active/cm/cdr_repository/destination3/20130706/

/var/log/active/cm/cdr_repository/destination3/20130722/

/var/log/active/cm/cdr_repository/destination3/20130704/

/var/log/active/cm/cdr_repository/destination3/20130711/

/var/log/active/cm/cdr_repository/destination3/20130703/

/var/log/active/cm/cdr_repository/destination3/20130713/

/var/log/active/cm/cdr_repository/destination3/20130630/

/var/log/active/cm/cdr_repository/destination3/20130709/

/var/log/active/cm/cdr_repository/destination3/20130718/

/var/log/active/cm/cdr_repository/destination3/20130719/

/var/log/active/cm/cdr_repository/destination3/20130717/

/var/log/active/cm/cdr_repository/destination3/20130721/

/var/log/active/cm/cdr_repository/destination3/20130728/

/var/log/active/cm/cdr_repository/destination3/20130724/

/var/log/active/cm/cdr_repository/destination3/20130705/

/var/log/active/cm/cdr_repository/destination3/20130726/

/var/log/active/cm/cdr_repository/destination3/20130629/

/var/log/active/cm/cdr_repository/destination3/20130710/

/var/log/active/cm/cdr_repository/destination3/20130720/

/var/log/active/cm/cdr_repository/destination3/20130702/

/var/log/active/cm/cdr_repository/destination3/20130716/

/var/log/active/cm/cdr_repository/destination3/20130723/

/var/log/active/cm/cdr_repository/destination3/20130729/

/var/log/active/cm/cdr_repository/destination3/20130712/

/var/log/active/cm/cdr_repository/destination3/20130730/

/var/log/active/cm/cdr_repository/destination3/20130701/

/var/log/active/cm/cdr_repository/destination3/20130714/

/var/log/active/cm/cdr_repository/destination3/20130707/

/var/log/active/cm/cdr_repository/car/

/var/log/active/cm/cdr_repository/car/20130727/

/var/log/active/cm/cdr_repository/car/20130715/

/var/log/active/cm/cdr_repository/car/20130708/

/var/log/active/cm/cdr_repository/car/20130725/

/var/log/active/cm/cdr_repository/car/20130706/

/var/log/active/cm/cdr_repository/car/20130722/

/var/log/active/cm/cdr_repository/car/20130704/

/var/log/active/cm/cdr_repository/car/20130711/

/var/log/active/cm/cdr_repository/car/20130703/

/var/log/active/cm/cdr_repository/car/20130713/

/var/log/active/cm/cdr_repository/car/20130630/

/var/log/active/cm/cdr_repository/car/20130709/

/var/log/active/cm/cdr_repository/car/20130718/

/var/log/active/cm/cdr_repository/car/20130719/

/var/log/active/cm/cdr_repository/car/20130717/

/var/log/active/cm/cdr_repository/car/20130721/

/var/log/active/cm/cdr_repository/car/20130728/

/var/log/active/cm/cdr_repository/car/20130724/

/var/log/active/cm/cdr_repository/car/20130705/

/var/log/active/cm/cdr_repository/car/20130726/

/var/log/active/cm/cdr_repository/car/20130629/

/var/log/active/cm/cdr_repository/car/20130710/

/var/log/active/cm/cdr_repository/car/20130720/

/var/log/active/cm/cdr_repository/car/20130702/

/var/log/active/cm/cdr_repository/car/20130716/

/var/log/active/cm/cdr_repository/car/20130723/

/var/log/active/cm/cdr_repository/car/20130729/

/var/log/active/cm/cdr_repository/car/20130729/cmr_StandAloneCluster_01_201307290547_659747

/var/log/active/cm/cdr_repository/car/20130729/cmr_StandAloneCluster_01_201307290546_659746

/var/log/active/cm/cdr_repository/car/20130729/cdr_StandAloneCluster_01_201307290548_659748

/var/log/active/cm/cdr_repository/car/20130729/cmr_StandAloneCluster_01_201307290548_659748

/var/log/active/cm/cdr_repository/car/20130712/

/var/log/active/cm/cdr_repository/car/20130730/

/var/log/active/cm/cdr_repository/car/20130701/

/var/log/active/cm/cdr_repository/car/20130714/

/var/log/active/cm/cdr_repository/car/20130707/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topncallsbycharge/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/GatewayUtil/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/LineGroupUtil/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/RouteListUtil/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/qossummary/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/ConferenceDetail/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/ConferenceBridge/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/individualbillsummary/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topnusersbynumofcalls/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/RouteGroupUtil/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/SystemOverview/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/ConferenceSummary/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topnextnsbynumofcalls/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topnusersbycharge/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topndestinationsbycharge/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/trafficsummary/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/departmentbillsummary/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topncallsbyduration/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/GatewaySummary/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topnusersbyduration/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/topndestinationsbyduration/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/RoutePatternUtil/

/usr/local/thirdparty/jakarta-tomcat/webapps/carreports/reports/pregenerated/VoiceMailUtil/

----> END Standard Output

----> BEGIN Standard Error

connect to ucm01_ccm7_1_5_33900_10 failed

System error occurred in network function.

(-25580)

command failed -- unable to connect to server specified (5)

1

----> END Standard Error

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

There is not much which I can comment on logs but seems to be informix DB error.

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Aman ,

thank you .

I will start the fresh installation of  CUCM  7.1.5 on hardware  then restore it   from backup .  and after it upgrade to 8.6 version on hardware,  take  again backup and start the fresh installation of 8.6 on VmWare   - hope  that I can ,

1 more question: should I request  the lisense for doing the  upgrade on my  test evnironment ?

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

There is no point asking for licences on test environment since u have both hardware available[VM and non-VM] in production.

regds,

aman

Hall of Fame Super Red

Re: DB Error during the restore from backup of CUCM 7.1.5 on VmW

Hi Rafig,

Just wanted to add a note to the good tips from Aman (+5 "A")

You are in the perfect postion to leverage the Drive to 9 "Jump" upgrade

from 7.1.5 to 9.1.2 This is a new simplified upgrade process that

is detailed by Amit here;

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/ip-telephony/blog/2013/05/20/drive-to-9

And more specifically in the attachment below from Vijay.

Cheers!

Rob

"A smile relieves a heart that grieves" 

- Stones

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi everyone,

I'd like to tell all of you big thanks  for your help.

I have some comments  above mentioned. 

Aman,  as I explained  due that 71.5  is not  for VmWare machine  I decided to do the upgrade on physical machine on MCS and after move it  from backup on VmWare.

I installed the  the cucm 7.0 then  upgrade it to my existing version  7.1.5 ,  after  started to restore it from backup,

my here is  the same  problem,  I got the same  error  on DB and at the end physical error, The server is new, I do not know what it can be ??

Is it possible  that I did not upload temporary licence of new  server  on 7.1.5 ??

Please help me to fix this issue,

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

What u are saying is that u installed CUCM version 7 and then, upgraded to 7.1.5 on MCS server.Lastly, u upgraded to 8.x

After that , u took the backup of 8.x from MCS server and then, try to restore on VMware .Which is not happening.Please correct me on this.

What is model of MCS server? Please explain on temporary licenses since u have already version 7.1.5 or is it new MCS server[if yes, then, u require licenses because of change MAC address]

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Aman,

I did  in these steps:

1. I have a new  MCS 7825 server

2.  Installed 7.0 cucm

3.  upgrade it to 7.1.5

4.  tried to restore  data from backup

5. and get the error on DB  part -- physical error.

may be  I'm getting the error because I do not  have a  temprorary license  for 3rd machine   , is it possible ?

if yes,  then I need to ask  Cisco to provide me  with 2 temporary licenses for 7.1.5  and 8.0 for upgrade. .

Correct me if I am mistake

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

You can write mail to licensing@cisco.com to provide u the temp lic file with mac address of new

MCS server and then'restore.

Regds,

Aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

OK, I  will write  and ask them new temp. license for my MCS server  

should  I ask them  also  new  temp.license for 8.0  on VmWare ???  after upgrade  7.1.5  to  8.0 ?   

as far as  I know  for the version 9.1  no need , because you can use it for 60 days  unlimited

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

I've got the  *.lic file  for  my  new  7.1.5  server.    Hope that I can restore  my backup now.

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

Please go ahead.

regds,

aman

Purple

Re: DB Error during the restore from backup of CUCM 7.1.5 on VmW

Hi Rob,

thanks for the rating

Asked Rafig to open the TAC case since problem is still unresolved.

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Tar Filename:2013-07-29-10-47-25.tar
Backup Device:NETWORK
Operation:RESTORE
Percentage Complete:95%

Feature Server Component Status Result            Start Time Log File           
CCMUCM01CDPAGT100SUCCESSTue Aug 06 13:56:53 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_cdpagt.log
CCMUCM01PLATFORM100SUCCESSTue Aug 06 13:59:08 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_platform.log
CCMUCM01CCMPREFS100SUCCESSTue Aug 06 13:59:17 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_ccmprefs.log
CCMUCM01TCT100SUCCESSTue Aug 06 13:59:20 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_tct.log
CCMUCM01CCMDB50 - 08/06/13 14:01:40 - Publisher restore in progressERRORTue Aug 06 14:00:59 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_ccmdb.log
CCMUCM01SYSLOGAGT100SUCCESSTue Aug 06 14:08:40 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_syslogagt.log
CCMUCM01CLM100SUCCESSTue Aug 06 14:08:41 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_clm.log
CCMUCM01BAT100SUCCESSTue Aug 06 14:08:43 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_bat.log
CCMUCM01CEF100SUCCESSTue Aug 06 14:08:46 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_cef.log
CCMUCM01REPORTER100SUCCESSTue Aug 06 14:09:24 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_reporter.log
CCMUCM01MOH100SUCCESSTue Aug 06 14:09:55 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_moh.log
CCMUCM01TFTP100SUCCESSTue Aug 06 14:10:03 AZST 20132013-08-06-13-56-41_r_ucm01_ccm_tftp.log
Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

I do not know if there is any way if can check the integrity of backup Data.

What I suggest is u open case with cisco?

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Aman,

Finally I could restore  my CUCM 7.1.5 on my new  MCS Server, 

bit  here is  2nd problem,  I've inserted the new  DVD  for upgrade to 8.0.3  but can not,

I'm getting  this error:  Upgrade candidates found in the patch directory are not allowed by the current version

what to do ??  how can I upgrade my CUCM   or maybe  I'm doing something wrong ?

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

I've  found that  my version of CUCM 7.1.5.33900-10  is not compatible  with this version,  that's why it's not  run  and give  this error,  am I thinking correctly ?

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

can u provide the exact 7.x version and the 8.x version to which u want to upgrade?

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

my  cucm  version is  7.1.5.33900-10 and  I'd like to upgrade to  this  version  UCSInstall_UCOS_8.0.3.23900-5.sgn

now  I'm upgrading to  UCSInstall_UCOS_8.5.1.15900-4.sgn

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

I think u are running Restricted CUCM version ?

if yes, then, u need to upgrade to min. 8.5(1)SU2 [8.5.1.12900-7]

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

you mean than  my upgrade  will not finish ?

Purple

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

Hi Rafig,

upgrade would be done.

What is the Call manager Bootable version u have with u? Suppose If u have  bootable of 8.0.3 build the server with this version and then, upgrade to 8.5(1)SU2 [8.5.1.12900-7]

Lastly what is version of Call manager backup taken?

regds,

aman

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

ho

w can I know  my Call Manager version is  restricted or unrestriced ?

Community Member

DB Error during the restore from backup of CUCM 7.1.5 on VmWare

I'm waiting  when I complete  my upgrade , then  will take  the  backup of this new version of Call Manager  8.5.1

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