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New Member

default directory handler

All, how do I go about getting the default directory handler to have a list of names? I would like to have all names in the default, so that when a caller has the option of dialing by name, they can simply dial a few letters of the name and it recognize who they want. I have the cti route point poiting to the extenstion, which callforwardall to voicemail, which says "there are no names in the diretory"? How do I get the name in the directory?

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: default directory handler

do all the subscribers have their recorded name? that's mandatory?

The handler is pointing to the whole list of subscribers or to a PDL?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
New Member

Re: default directory handler

When I have it play all names, thats when it tells me "there are no names in the directory".

Cisco Employee

Re: default directory handler

do all the subscribers have their recorded name? that's mandatory?

The handler is pointing to the whole list of subscribers or to a PDL?

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: default directory handler

No recorded name. Let me try that and see what happens. They are pointed to the whole list. Will let you know.

New Member

Re: default directory handler

Thanks, the recorded name solved the issue. I appreciate the knowledge share.

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