doing a defrag and scandisk should not cause any issue, but to be safe, it should be done during non production hours. Defrag with Windows 2000 sometimes can cause high CPU utilization as well.
Though, installing and running Norton Ghost is not supported nor recommended with CallManager. If you are trying to build a Lab server identical to your Production system, you should install a fresh version of CM and restore data using BARS. For information about how to use BARS you can refer:
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...