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New Member

delay dial tone when dialing out

i have a customer that when dialing a 9 to get an outside line the dial tone does not come up until they dial the remaining numbers. They want the dial tone right away after pressing the 9. I'm thinking it is a Service Parameter setting, i could be wrong just had a major brain fart and cannot remember. Thanks in advance for the help!

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: delay dial tone when dialing out

you have overlapping elements, only route patterns and translation patterns have the provide outside dial-tone. if there is a possible match that does not contain the checkbox it won't be generated until all elements in possible matches have the checkbox.

review you route plan report and correct that

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
4 REPLIES
New Member

Re: delay dial tone when dialing out

check your route patterns and make sure that you have the option checked for "provide outside dialtone"

New Member

Re: delay dial tone when dialing out

they have call manager 6.1

Cisco Employee

Re: delay dial tone when dialing out

you have overlapping elements, only route patterns and translation patterns have the provide outside dial-tone. if there is a possible match that does not contain the checkbox it won't be generated until all elements in possible matches have the checkbox.

review you route plan report and correct that

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: delay dial tone when dialing out

hey Bro thanks! got it working. Mahalo!

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