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delay in call

live_dev1
Level 1
Level 1

Hi All,

When we call somebody or receive a call (all calls internal and external) than the first 1-2 seconds are quiet and we or the other person does not hear the salutation i.e. "Hello"

Please let me know the cause of such issue.

Thanks

8 Replies 8

Leonardo Santana
Spotlight
Spotlight

When you take the phone off-hook do you have dely in dial-tone?

Regards
Leonardo Santana

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Thanks for the reply.

somtimes we feel that. issue is with both incoming as well as outgoing call.

Do you have QoS apllied on your network?

Thanks

Regards
Leonardo Santana

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Yes, we do have.

Because delay dialtone points to a QoS problem.

Something change on the network, like configuration or ISP side they make any changes?

Other thing what is the RTT between the IP Phones and the CUCM?

Thanks

Regards
Leonardo Santana

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ok, i will check and let you know.

Thanks

hello Dev,

-what's the call flow you have?

-what are the phone models you use and the firmware on them?

-Is this callmanager or CME and also the version?

Thanks,

Karthik

When you check let me know...

thanks

Regards
Leonardo Santana

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