I have recieved complaints from our users that when they recieved a call from our remote ofice, after they pickup the phone it took 2-3 seconds before both parties can hear each other. They were using 7942G IP Phones.
I did see something similar once a long time ago. It was a problem with the QoS config on the routers.
If I recall nothing appeared configured wrong, but when it was removed or adjusted, the 2 second delay resolved itself. I can't find the relevent info now, but give it a try. I vaguely remember it was because the EF class was getting placed in the wrong queue with the telco and hence received lower priority through the MPLS cloud.
I have a similar situation with a new CUCM 7.1 install in that when the someone calls and the user picks up the phone and says "such and such speaking" - all the caller hears is "aking" (the end of the announcement)
It's similar to when VAD is enabled - but this is definitely disabled.
The only thing that I can think of is that, in this particular case, there are multiple hops from the PSTN (VX-900 gateway and a Nortel 81C before it gets to the Cisco ISR). I'm thinking that the problem is caused by the delay in the call signalling getting back to the caller but I'm not sure
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...