08-25-2008 05:50 PM - edited 03-15-2019 12:49 PM
I am VERY new to CME/CUE and VERY VERY frustrated. Does anyone have any ideas how to reduce the 4 second delay between when a call is not answered (on CME) and is sent to CUE? Please advise. Any assistance would be appreciated. Thanks.
08-25-2008 06:15 PM
under the ephone-dn
u should have command like
call-forward noan [cue number]
make it like
call-forward noan [cue number] timeout 10
just deacrese the timeout number
if helpful rate
08-25-2008 06:36 PM
Sorry, maybe I was not clear enough. If I am not mistaken, the timeout has to do with how many seconds it stays ringing at the phone (some relationship to ring cycles). My issue is that the phone rings at the phone and when it leaves to voice mail it is a full 4 seconds before the voice mail greeting plays. Is there any way to manipulate something that would make this fairly immediate?
08-25-2008 06:41 PM
just try to change this number to 1 or 2 for example and reset the phone and try it !
08-25-2008 07:17 PM
Actually I tried it the first time you suggested it, which I thought validated what I was saying. However, I did not reset the phone. I tried again with the following config and reset the phone:
ephone-dn 2 dual-line
call-waiting ring
number 1502
description test phone
name Manager
call-forward max-length 4
call-forward busy 1539
call-forward noan 1539 timeout 3
Unfortunately it behaved as I had indicated, it rang once at the phone and then went to voice mail where it still has close to a 4 second delay before the greeting plays.
Am I missing something?
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