delete default user greeting in unity connection 2.x
I have unity connection 2.x with CCM 6.1 .. i have customize the user greeting in Unity Connection, its working fine but when i sent voice msg first customized greeting is playing and after that system default greeting is playing & then i m able to send voice msg ..... i dont want to play the default system greeting, after my customized greeting i should be able to sent voice msg !!!
in unity connection there is an option of after greeting what to do .. there i have tried all option but no use !!! can any one help me out please ...
Re: delete default user greeting in unity connection 2.x
The ability to change/delete this prompt was not added
until CUC 7.x
Disabling the "Record Your Message at the Tone" Prompt
By default, Cisco Unity Connection plays the "Record your message at the tone" prompt after playing a user or call handler greeting. Because some users include the same instruction in their greetings, callers can hear it twice. For this reason, you may want to specify that Connection does not play the prompt after some or all greetings when callers leave messages for particular users or call handlers in your organization.
You configure whether or not the prompt will be played on the Edit Greeting page for a specific user or call handler greeting.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...