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Deleted route pattern information is required

In IPT cluster, we have 5 administrators.

Issue

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someone has delete the routepatterns, how we can findout the details.  Need following information.

1. Username Name

2. Date & Time

3. What is the previous route pattern information.

Please let me know, where i can get those information.

Thanks,

Ali.K

3 REPLIES

Re: Deleted route pattern information is required

There might be something in the logs, depending on what traces are turned on, but that activity is typically not logged, I beleive.

You might be better served putting the 5 administrators in a room with Jack Bauer and see who talks first.

Cisco Employee

Re: Deleted route pattern information is required

Without knowing your CUCM/CCM version I can only tell you to review the tomcat logs, however for Q3 they will only show the pkid from the element that was deleted and you won't have anywhere to compare it. They're most useful for changes as you still have the info on DB to compare.

Audit logs are a very common question, search NetPro and you'll find more details and examples.

PLEASE SEARCH NetPro for answers before posting.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi

Re: Deleted route pattern information is required

Ali,

You can follow Java's suggestion about audit logs. Here you can find information on how to work on that:

Roles and User Groups:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/a02mla.html

Working With Trace and Log Central (RTMT):

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/7_1_2/rtmt/rttlc.html#wp1164225Working

Hope it help.

Regards,

-- Adrián.

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