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New Member

Deleting Auto registered phone in CUCM 5.1.3

Hi All,

I have a 7940 auto registered no problem. I then delete the autoregistered phone and let it pick up a new dn. If i tick the box for extension mobility and then try to save i get an error saying this device exists in the database. I then unplugged the device from the network deleted it in callmanager and added it manually into cucm. I then plug the phone back into the network and the phone registers i try to enable extension mobility and i get the same error message this device already exist. Has anyone seen this problem before.

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: Deleting Auto registered phone in CUCM 5.1.3

Hi Dave,

Is there an existing ADP (automatic device profile?) - Check under device profiles.

In case extension mobility was enabled on this before?

Cheers,

Tim

3 REPLIES
New Member

Re: Deleting Auto registered phone in CUCM 5.1.3

Hi All,

Below is the message i get when trying to activate em on the device

Update failed. One of the required fields on the page has the same value as an entry that already exists in the database. Please check the corresponding Find List page to verify your entry does not exist.

Silver

Re: Deleting Auto registered phone in CUCM 5.1.3

Hi Dave,

Is there an existing ADP (automatic device profile?) - Check under device profiles.

In case extension mobility was enabled on this before?

Cheers,

Tim

New Member

Re: Deleting Auto registered phone in CUCM 5.1.3

Cheers Tim Sorted thanks for your help

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