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Demo License issue after upgrading from UCM7.0 to UCM7.1.2

After upgrading my demo/test system to UCM7.1.2 I get the warning:

System version: 7.1.2.10000-16

Licensing Warnings:

System is operating on Demo licenses. Please upload relevant license files.

Software Version license is missing. Call Manager Service will not start. Please upload SW Feature license file.

Please visit the License Report Page for more details.

and the callmanager process indeed does not start.

Please advise

Sijbren

1 REPLY
Hall of Fame Super Red

Re: Demo License issue after upgrading from UCM7.0 to UCM7.1.2

Hi Sijbren,

This is expected behaviour :)

Cisco Unified Communications Manager Releases 7.1(2) and 6.1(3) introduce these licensing

enhancements.

Description

Cisco Unified Communications Manager Releases 7.1(2) and 6.1(3) identify the state of a license; that is, if it is missing, if it is a demo license, or if it is an uploaded license. In addition, Cisco Unified Communications Manager Administration warns you whether Cisco Unified Communications Manager currently operates with demo licenses, with an insufficient number of licenses, or with an incorrect software feature license.

GUI Changes

The following windows display the state of licenses in Cisco Unified Communications Manager

Administration:

• Main Window-After you log in to Cisco Unified Communications Manager Administration,

messages may display that indicate the current state of licenses for Cisco Unified Communications

Manager. For example, Cisco Unified Communications Manager may identify the following

situations:

- Cisco Unified Communications Manager currently operates with demo licenses, so upload the

appropriate license files.

- Cisco Unified Communications Manager currently operates with an insufficient number of

licenses, so upload additional license files.

- Cisco Unified Communications Manager does not currently use the correct software feature

license. In this case, the Cisco CallManager service stops and does not start until you upload

the appropriate software version license and restart the Cisco CallManager service.

• License File Upload (System > Licensing > License File Upload)-This window displays a message

that uploading the license file removes the demo licenses for the feature.

• License Unit Report (System > Licensing > License Unit Report)-This window displays the status

of a license file. For example, the Status column for each license type may display Demo, Missing, or Uploaded.

Immediately after you complete the upgrade to Cisco Unified Communications Manager 7.1(2), upload

the software feature license that is required for Cisco Unified Communications Manager 7.1(2) in Cisco Unified Communications Manager Administration and restart the Cisco CallManager service in Cisco Unified Serviceability. Until you perform these tasks, devices fail to register with Cisco Unified Communications Manager 7.1(2).

I would try contacting;

licensing@cisco.com

with all your current details to see if they will cut you a new Software Feature License file.

Hope this helps!

Rob

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