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dept. Attendant console problem

I have installed the attendant console server and the client program but i have two issues so far. When i go to the webadmin page of the server i only see the engineering tab and the help tab not the user tab. I am unable to login to the console on the client with the user/password-but this i may have done wrong as i am not sure which user account should be used. There is no problem with the database connection as that works.

As a sub question will it be a major pain if i just reinstall as i have already applied the license to the server.

I have never used attendant console before so any advice would be great as i may have missed something vewry simple-i followe the install guide exactly but it hasnt seemed to help me.

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