Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Deskphone and Jabber call history issue

Hi guys,

I have problem with the call history on my Jabber client, this is an example:

Call 17XXX -> On the CUCM there is a route pattern 17.XXXX with a translation rule (17.XXX to 1234XXX) -> on my deskphone call history I get 17xxx, instead on jabber history I get 1234XXXX  (I cannot call back this number)

Any suggestion for synchronizing the 2 call historires ?

1 REPLY

Deskphone and Jabber call history issue

Here is why

CSCub23920 - Jabber for Windows/Mac does not Keep Originally Called Number, against issue
with not jabber for windows not retaining originally called number.

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&b
ugId=CSCub23920
CSCtx77930    Preserve the exact number the user typed in the keypad so redial works http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&b
ugId=CSCtx77930
Other related defect : CSCub23903 - Jabber for Windows Cannot Edit Number in Call History, against issue with not being able to edit the number in Call History. http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&b
ugId=CSCub23903

Please Kudos/rate if this help!

Please Kudos/rate if this help!
271
Views
5
Helpful
1
Replies