I am running CRS 4.0(4)_Build140, premium version. I have the ability to monitor and record calls through the Desktop Supervisor console, but when I try to playback the recordings I get the following message: "Error Occured When Attempting to Play the Recordings. Recording and Playback Internal Error". Has anyone encountered this in the past? Any help w/b appreciated.
I think you may be right. I installed and tested on the IPCC server itself and the only error I got was due to there being no sound card. I used to have a document that showed which ports certain traffic used (HR = 4433, etc). I'm wondering if my traffic isn't being blocked (seperate VLAN). I'm going to try and dig up that document. Thanks for the input.
I've made a little progress. There were some ports that were being blocked, so we opened them up and the files will actually play now. The only problem is there is no sound. Even when I save to a .WAV file I get 37 seconds of nothing.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...