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Desktop Sharing option not enable from cisco Jabber client

Hi All,


i am using below IPT version


CUCM version - 9.1,

CUP Verison  - 9.1

Cisco Jabber version  - 9.7


when i start the Chat from cisco jabber,  IM is working fine but desktop shaing optin is showing disable

but when i make a call from cisco jabber that time desktop sharing option is enable and i can share my desktop


can any one help me to resolve this issue

 

Warm Regards,

Lalesh K

1 REPLY
Cisco Employee

Nothing to solve here, that's

Nothing to solve here, that's how it works right now, you need to be on a call on softphone mode for sharing to work.

HTH

java

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