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Detailed Phone Logging

Is there a way to turn on detailed phone logging so I can see what a phone is doing and what keys are pressed? If so, how do I do it and how do I view the log?

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Detailed Phone Logging

yes, a CUCM detailed trace can give you those details. not what the phone is doing but what keys are pressed and states like going on-hook, off-hook, etc

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
1 REPLY
Cisco Employee

Re: Detailed Phone Logging

yes, a CUCM detailed trace can give you those details. not what the phone is doing but what keys are pressed and states like going on-hook, off-hook, etc

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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