When you spec. a server such as 7845 and it can support "7500 something"- it is 7500 devices or 7500 device weights i.e you need to take into account the device weight per device. If so is there any public matrix non - cisco people have access to
- I think it is the device weight but just to make sure
You are indeed correct, the 7845 can theoratically support 7500 phones, but that's basically assuming very low call volume and no other devices on that server, similarly to the advertised 30K phones per cluster.
Again, use the calculator tool for excact capacity calculations.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...