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New Member

DHCP Issue with CUCM 7.1

Hi,

I had encountered a DHCP issue with CUCM 7.1: I have 2 refurbished Cisco 7940 IP Phones configured on SCCP. On completing the creation of the phones and DN in CUCM, I was able to get the phones working with static IP configuration but got stuck at "Configuring IP" with DHCP enabled.

I had changed the IP Phones with 2 working Cisco 7940 spares and got the same issue.

Would appreciate any solutions to get DHCP working. Thanks.

Regards,

Mohammed Noor

Everyone's tags (4)
4 REPLIES
Cisco Employee

DHCP Issue with CUCM 7.1

So you're using CUCM as the DHCP server??

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: DHCP Issue with CUCM 7.1

That's right.

Regards,

Mohammed Noor

Cisco Employee

DHCP Issue with CUCM 7.1

I'd start by making sure the DHCP services are running.

If the phones are not in the same subnet as CUCM, to make sure the regular config to get this to work (DHCP server in other subnet) is all in place. routing, ip helper-address, etc

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: DHCP Issue with CUCM 7.1

DHCP is confirmed to be working as the other Cisco IP Phones are able to obtain IP addresses from the server.

Regards,

Mohammed Noor

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