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Community Member

Dial 0 for operator, without ACD

Hi,

Ho to make this dial plan.

I'm using CCME and CCM

All outside call use the prefix zero (0). It use predot in the first and translation-rule in the CCME for Digit discard.

but I want that if someone call 0# it will be redirected to the operator.

Or if there is a timeout interdigit beginning with 0, it is redirected directly to the operator.

How to to this.

Best regards,


Antra

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