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Dial Extn at anytime in default AA of CUE?

Hi all,

How do I config the default aa.aef of CUE so the callers can dial extension at anytime, or press 0 for operator? Or how to customize a custome AA to do this?

my CUE version is :

CUE# show software versions

Installed Packages:

- Installer 2.2.1

- Thirdparty 2.3.2

- Bootloader (Primary) 2.1.2

- Infrastructure 2.3.4

- Global 2.3.4

- Service Engine license 1.20 2.1.2

- Auto Attendant 2.3.0

- Voice Mail 2.3.2

- Bootloader (Secondary) 2.1.2

- Core 2.3.4

- GPL Infrastructure 2.3.0

Installed Languages:

- English language pack 2.3.0

Thanks in advanced!

1 ACCEPTED SOLUTION

Accepted Solutions
VIP Purple

Re: Dial Extn at anytime in default AA of CUE?

Take a look at the attached script. It enables callers to dial during the opening greeting as well as several other useful features. You will need to modify it to fit your environment, but it should give you a good start.

Hope this helps.

Brandon

2 REPLIES
VIP Purple

Re: Dial Extn at anytime in default AA of CUE?

Take a look at the attached script. It enables callers to dial during the opening greeting as well as several other useful features. You will need to modify it to fit your environment, but it should give you a good start.

Hope this helps.

Brandon

Community Member

Re: Dial Extn at anytime in default AA of CUE?

wow, I dont know how to say thanks to you Brandon, it's really great!

Thank you very much! :) :)

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