So I am assigning new non-did numbers to all of my call center agents. What I would like to do is configure a number that can be dialed from anywhere and then allow that person to enter the 5 digit non-did number of the agent and have Call Manager route that call.
I am currently running CUCM 8.6. Any direction would be appreciated.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...