cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
324
Views
0
Helpful
4
Replies

Dial-peer for Miss Call

yahshianhui
Level 1
Level 1

Dear Pro:

I would like to create a dial-peer in CME to handle miss call from our IP Phone users, the miss call usually come with 8 digit local city number, currently we are using prefix 9 for outside call, the user wish to just hit the miss call number without adding the '9' prefix, can any one share your knowledge to deal with such situation.

Thanks and Best Regards

SH

4 Replies 4

kelvin.blair
Level 5
Level 5

You need to use translation patterns on inbound calls. Here is an example of a translation pattern that prefixes the 9 on inbound calls for the calling phone.

voice translation-rule 91

rule 1 /^614\(.*\)/ /9\1/

rule 2 /^\(..........\)/ /91\1/

rule 3 /^\(.*\)/ /9\1/

voice translation-profile cid_fix

translate calling 91

voice-port 1/0:23

translation-profile incoming cid_fix

This should give you an idea on what is needed to fix the missed call problem.

Thanks, Kelvin

If the user wish to eliminate the prefix '9' entirely for outside line, is it possible?

Best Regards

Bernard

sohaildxbfze
Level 1
Level 1

hi,

yes u can use ignore set in translation rule to eliminate '9\'

Thanks for your valuable info.

Best Regards

SH

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: