03-12-2008 11:13 AM - edited 03-15-2019 09:24 AM
I have central call processing, 2 offices, each with their own GWs.
I am having trouble with international calls from one of the offices (Office A). My international Route Pattern (INT_RP)in CM is simply a 9.@ for Office A. For Office B (INT_RPB)it is 9011!
Both Offices only have 9. pots dial peers in GWs.
Is the problem that I need a dial-peer of 9011T in the GW of Office B??
Will rate Posts.
03-14-2008 04:31 AM
Still no change, cannot place the international calls and the Gateway settings are matching. I double checked with my provider and we do in fact have international service.
I'm out of ideas. Any other thoughts?
Thanks again!
03-14-2008 05:56 AM
Have you tried a csim start and ran a debug on the ISDN and pots dial-peer? If the call is successful then you can rule out possibly any gateway config and look more at the configs on the ccm.
03-14-2008 07:39 AM
Matt,
Not sure how to do that. If it's noty too detailed for you to do, can you send me a quick instruction on that.
Will rate post.
03-16-2008 08:03 AM
are you discarding the 9 at the call manager? if not....do so.
remove the 9 on the dial peer
get rid of the prefix under the dial peer and add "discard-digits none"
Steve
03-16-2008 11:19 AM
Steve,
Appreciate your input.
On the CM Route Pattern configuration I have discard digits as "Pre-dot" now, originally I had "none". I removed the 9 from the dial-peer and the prefix from the dial-peer.
Now at least I am getting a message fro the provider saying "call cannot be completed as dialed". Is there something else I need to present to them.
Will rate, thanks!
03-18-2008 11:20 AM
can you send some q931 debugs?
03-21-2008 07:11 PM
Try this dial peer
dial-peer voice 3125 pots
description International Dialing
preference 1
destination-pattern 9011T
direct-inward-dial
port 0/0/1:23
prefix 011
03-25-2008 05:18 AM
03-25-2008 05:25 AM
Hi, the problem is that the setup is sent as "international" type AND the prefix 011 is present, that is an invalid configuration.
The way it works, normally internatiol calls are "unknown" type and the 011 prefix.
OR, you set international type call, and the number begins with the country code and no prefix. But, I've never seen anybody doing that and I would no recommended that.
So you need to go into whatever CM or router config where you specified "international" and take it away.
03-25-2008 05:35 AM
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