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Silver

Dialed Number Analyzer and CUCM6 not working

Using Extension Mobility on CUCM6 seems to create problems when using DNA. If you select "Phone" in DNA and search for a user who is a EM and is logged into a handset but not associated to it which is normal for EM then DNA does not allocate the user . It does locate it if you choose analyser but then you have to select the correct CSS but that does not take into account the device CSS which may impact the call routing. Has anyone else seen this? our SI suggests it`s a Cisco "Feature", this Feature only appeared since Cisco has "separated" the DN from the device as now you have to search in a different column - Device and call routing

thanks

2 REPLIES
Silver

Re: Dialed Number Analyzer and CUCM6 not working

Can you please uninstall DNA; delete all the DNA COM Objects, run the OS upgrade, and then reinstall DNA again.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dna/6_0_1/dnaacc.html

Find button in CUCM DNA does not work with more than 320 CSS.

Silver

Re: Dialed Number Analyzer and CUCM6 not working

Thanks for the reply, I`ve not done this yet but will it make a difference?

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