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New Member

Dialed numbers don't display on the phone screen

Hello all,

there is a question which must be very trivial but I'm stuck searching for answer.

There is a CCME system connected to PSTN through FXO ports and a few IP phones registered on the CCME system (SCCP protocol is in use). Destination pattern for outgoing calls is 9T, if my info is correct.

So, after users dial 9 and a proper number (911111, for instance) and the connection is established, they can see only 9 on their screens rather than 911111. Quite weird.

Unfortunately I don't have a complete config at my hand, so I'd be very grateful for any ideas before I tackle the issue.

Regards,

Tieken

2 REPLIES
Cisco Employee

Dialed numbers don't display on the phone screen

Tieken,

What CCME version it is ?

Also, it's extreemly important to see the configuration to give precise ideas as to what must be causing this.

GP.

New Member

Dialed numbers don't display on the phone screen

The CCME version is 8.6.

I shall attempt to get the config.

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