It is taking too long according to my client for 911 calls to complete. CM6 Business edition is at main site in ROchester. The 2 remote sites are having the same problems. We are running H323. I assume the problem is on the gateway, possibly dial peers. Can anyone review my configs attached and see if they can assist.
that probably has nothing to do with the dial peers but with an overlapping dial plan on CUCM. use DNA to troubleshoot this and find out what other patterns are matched when making the calls. Or use the route plan report and look for overlapping patterns.
if you want calls to go immediately check the urgent priority option on the route patterns. notice that if there is overlapping you will notice some calls won't be completed because as soon as you dial 911 the call will be connected.
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