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Community Member

Dialing at AA greeting message

hi,

I have one problem at our site where i m playing greetings from CUE but normally when i dial any extension, its tsarts getting that number now in this im unable to dial any digit and finally calls comes to operator extension. Any clue?

9 REPLIES
Community Member

Dialing at AA greeting message

???

Blue

Dialing at AA greeting message

Hi

You're most likely missing dtmf-relay sip-notify under CUE dial-peers.

Regards

Ronak Patel

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Community Member

Dialing at AA greeting message

dial-peer voice 205 voip

description To CallManager Pub

destination-pattern 9801$

session target ipv4:10.50.2.3

voice-class codec 1

voice-class h323 1

dtmf-relay h245-alphanumeric

req-qos guaranteed-delay audio

acc-qos guaranteed-delay audio

fax-relay ecm disable

fax rate 14400

fax nsf 000000

fax protocol pass-through g711ulaw

no vad

VIP Super Bronze

Dialing at AA greeting message

You are sending dial-peer to cucm? Why? You are having problems with CUE...where is the dial-peer for CUE?

Can you send a sh run of your router? Is this a problem with internal phones or calling from outside?

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Blue

Dialing at AA greeting message

Hi

You are talking about CUE and the dialpeer config you have send is point to CUCM. The dialpeer to CUE should be SIP dial peer .

regards

Ronak Patel

Rate helpful posts by clicking stars below the answer.

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Community Member

Dialing at AA greeting message

I'm not sending calls to CUE but CUCM

VIP Super Bronze

Dialing at AA greeting message

So how is CUE involved? And what then is the problem you are having..

You wrote this "I have one problem at our site where i m playing greetings from CUE but normally when i dial any extension"

And yet you say you are sending calls to cucm. CUCM does not play greetings. Can you tell us what your problem is clearly. What is your scenario?

Please rate useful posts

"I am complete in God, God completes me"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Community Member

Dialing at AA greeting message

Calls coming on FXO ports are plared to CTI rp which in turn are not housed in the same gateway. That CUE is installed to one of another gatway.

In other words, i have created one CTI RP and Cue of another gateway. So, i am pointing calls to CUCM and then CUE which is not same gateway biut different.

Thanks

VIP Super Bronze

Dialing at AA greeting message

So why are you saying that you are not sending calls to the CUE. Calls come into CUCM and then they are sent to CUE.

Can you send the ff:

debug voip rtp session named-event

debug vtsp dsp

debug vtsp session

Can you please send your configuration..There is no way we can help if you dont have your config.

Please attach the debugs to a text file.

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"I am complete in God, God completes me"

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
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