Dialing remote sites in srst with same extension

[Ayodeji Okanlawon]

Guys,

In SRST mode, can you dial the remote site from the hq( with CCM) using the same 4/5 digit xtension used during normal operation.

People have said you can use numb-exp or xlation rules, but my question is since these numbers are DN, how will you send them to the VG except you configure them as Route patters?

[Chris Deren · Accepted solution]

If you have CM 4.2 or 6.X you can configure "forward on unregistered" settings on the DNs and inculde the full DID there, so if the remote site is in SRST mode the phones appear unregistered in CM and will follow this route.

If you have CM 4.1 or eariler or 5.X there is nothing you can do as after dialing the internal Extension CM will fail to route it and will folllow the "forwaed busy" route set on the phone which most liekly is VM.

HTH,

Chris

[Ayodeji Okanlawon]

Chris,

Thanks, this is excellent! It clearifies things for me.

Good stuff!