DID issue....

[s-adhikary]

Hi

We have implemented DID in our network. We are having 3845 gateway router and using H.323 as gateway protocol. Now the problem is when someone is calling from outside to a DID number the call is coming and caller id is visible but when a call is made from a DID number to outside (Mobile number) the call is going but the particular DID number is not showing in the cell phone instead the pilot number is showing and the problem is same for all the DID numbers configured in the network. So is there any configuration related issue??? Please suggest... The configuration that we made in the GW router for DID is follows -

controller E1 0/1/1

framing NO-CRC4

pri-group timeslots 1-31

description *** DID PRI ***

interface Serial0/1/1:15

description *** DID PRI ***

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

voice-port 0/1/1:15

cptone IN

dial-peer voice 5 pots

description *** Outgoing calls to PSTN ***

preference 3

destination-pattern .T

no digit-strip

direct-inward-dial

port 0/1/1:15

forward-digits all

dial-peer voice 6 voip

destination-pattern 2213....

session target ipv4:XXX.XXX.XX.X

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

[s-adhikary]

Ok...

3000355 is my internal number -

Now let me describe you my GW scenario -

There are three PRI in my GW, out of which 2 are used for for Contact center and one for DID.

The port Se0/0/0:15 (Contact Center 1) - 22540470

The port Se0/0/1:15 (Contact Center 2) - 22540471

The port Se0/1/1:15 (Contact Center 2) - 22139500

Now see the config -

interface Serial0/0/0:15

description *** PRI- 22540470 ****

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn bchan-number-order ascending

no cdp enable

!

interface Serial0/0/1:15

description *** PRI- 22540471 ****

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

!

interface Serial0/1/1:15

description *** DID PRI 22139500 ***

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

no cdp enable

dial-peer voice 1 pots

preference 1

destination-pattern .T

no digit-strip

direct-inward-dial

port 0/0/0:15

forward-digits all

!

dial-peer voice 2 pots

preference 2

destination-pattern .T

no digit-strip

direct-inward-dial

port 0/0/1:15

forward-digits all

!

dial-peer voice 3 voip

destination-pattern 0...

voice-class codec 1

session target ipv4:192.168.150.1

dtmf-relay h245-alphanumeric

ip qos dscp cs5 media

!

dial-peer voice 4 voip

preference 1

destination-pattern 0...

voice-class codec 1

session target ipv4:192.168.150.2

dtmf-relay h245-alphanumeric

ip qos dscp cs5 media

!

dial-peer voice 6 voip

destination-pattern 2213....

session target ipv4:192.168.150.2

dtmf-relay h245-alphanumeric

codec g711ulaw

ip qos dscp cs5 media

no vad

!

dial-peer voice 5 pots

description *** Outgoing calls to PSTN ***

preference 3

destination-pattern .T

no digit-strip

direct-inward-dial

port 0/1/1:15

forward-digits all

I have changed the preference and checked but result is the same......

[Ayodeji Okanlawon]

3000355 is your internal number? 2213... is your DDI. So for inbound calls do you have translation pattern on cucm to change 2213XXXX to 3000XXXX?

If you do then you will need to configure voice xlation rules to change 3000XXXX to 2213XXXX for outbound calls

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[s-adhikary]

CUCM Config

Route Group

Route List

Route Pattern

Gateway Config

There is no translation pattern....

[s-adhikary]

But my problem is not for incoming calls.. Incoming calls are doing fine with actual caller ID to a particular DID number.. but when we are making a call from DID number to a cell number , the particular DID number is not showing in the cell phone, instead it is showing the pilot PRI number with preference 1.

[chrysostomos1980]

s-adhikary

As i wrote to the first post here you have to send the correct digits to the ISP

At that case propably the correct did range is 2213XXXX

So if your extension range is 3000XXXX then the translation rule will be done in Voice Gateway to translate the

3000XXXX to 2213XXXX

Example:

Put the below translation profile into outgoing pots dial peer

voice translation-profile OUTGOING

translate calling 15

voice translation-rule 15

rule 1 /^3000$/ /2213$/

Put the**  voice translation-profile outgoing OUTGOING ***  (to the pots dial peer for the PSTN network)

Another one issue

you are using 9.! in your route pattern BUT your pots have .T ..You have to strip the 9 if you want to match your destination pattern in the pots dial peer..

You can strip the 9 by going to route pattern( 9.!) and then at the Called Party Transformations choose PREDOT..

Regards

cc

[s-adhikary]

We are using 9.! in route pattern and pots have .T and have choosed PREDOT in called party transformation.

[s-adhikary]

While configuring translation pattern in GW router I am getting an error -

VOICE-GATEWAY(config)#voice translation-profile OUTGOING

VOICE-GATEWAY(cfg-translation-profile)#translate calling 15

VOICE-GATEWAY(cfg-translation-profile)#

VOICE-GATEWAY(cfg-translation-profile)#

VOICE-GATEWAY(cfg-translation-profile)#exit

VOICE-GATEWAY(config)#voice translation-rule 15

VOICE-GATEWAY(cfg-translation-rule)#rule 1 /^3000$/ /2213$/

                                                     ^

% Invalid input detected at '^' marker.

[Ayodeji Okanlawon]

I just discovered that thay may not work...

Please let us know how the internal numbers map to the DDI numbers

eg 3000140 ................2213?

300055...............2213?

This is important so we know how to configure the xlation rules

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[s-adhikary]

3000002 -----> 22139523

3000004 ------>22139502

3000191 ------>22139503

3000136 ------->22139506

....................................

....................................

....................................

And many more....

[Ayodeji Okanlawon]

I have some bad news for you, this is going to be very difficult to achieve. The reason is that your internal numbers do not match your DDI in any similar pattern. Hence you will need to to create multiple translation rules for each number. The problem with this is that the cisco IOS can only do a maximum of 15 voice xlation rules.

Your other option will be to use external phone number mask. You will configure the DDI for each phone on the external number mask field. This also you will have to do one by one..If you have 500 Phones..you have to do it one one for each of them..

To do it one by one configure the foollowing

voice translation-rule 15

rule 1 /^3000136/ /22139506/

rule 2/^3000004/ /22139502/

rule 3 /^3000191/ /22139503/

and so on.....

then configure your voice translation profile

voice translation-profile OUTGOINGCLI

translate calling 15

dial-peer voice 5 pots

translation-profile outgoing OUTGOINGCLI

Then apply it to your outbound dial-peer

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[s-adhikary]

Thanx guys for all the advises....

Can you just tell me one thing... like if I have a phone with 2 lines one for my internal calls (VOIP) and other for DID (PSTN). For DID line I am using 9.! , do I need a translation pattern?? If yes why??

Line 1 (VOIP) - 3000002

Line 2 (DID) - 22139512

[Ayodeji Okanlawon]

I cant see the images. This is getting too complicated than it needs to be. So lets start from scratch

1. What are your internal extensions? are they 3000XXXX

2. What are your DDIs? 2213XXXX ?

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[s-adhikary]

My internal extensions are 3000XXX

DID  - 2213XXXX

[Ayodeji Okanlawon]

Then configure translation rules as Chrys suggested or use external number mask like this on your phones 2213XXXX assuming that the last 4 digit of your extensions match the last 4 digit of the DDI

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

[chrysostomos1980]

Hi

My Bad

Try this

But Before to apply it test the translation if its working correct

voice translation-rule 15

rule 1 /^3000/ /22139/

Also for test the translation rule how it will be the number after the translation Before to put it in your pots dial peer ,  issue this command

test voice translation-rule 15 3000456  

VG# test voice translation-rule 15 3000456

Matched with rule 1

Original number: 3000456        Translated number: 22139456

Original number type: none      Translated number type: none

Original number plan: none      Translated number plan: none

Regards

cc