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New Member

Difference between Speed Dial & Fast Dial & Abbreviated Dial

Our company is installing callmanager with a few IP phones (7841, 8831, 8945).

I am documenting how to use the phones.

Based on the user guides for these phones, I cannot tell what the actual difference is between Speed Dial & Fast Dial & Abbreviated Dial.

Does anyone have any guidance on this?



Cisco Employee

Speed Dial is a hard button

Speed Dial is a hard button on the phone

Abbr dial are speed dials that you cannot have on the phone (because you don't have that many physical buttons)

Fast dial is a personal directory option.



if this helps, please rate
New Member

We have 7945's and 65's but

We have 7945's and 65's but by the looks of your phone you have a directory button.

The speed dials are configured on an available button on your phone.

The abbreviated dials are setup in your self service console as speed dials and are only available on the phone you are setup on. you press the number you configured and hit the abbrDial softkey and it dials.

The fast dials are available in your personal directory which will follow you to any phone as long as you enter your login. When you view your personal directory you can look at your contacts and you can tie your contacts to a fast dial number.


It's been 6 mo so i'm sure you might have found this already :)

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