08-11-2010 07:43 AM - edited 03-16-2019 12:11 AM
Hi,
I have installed a new Cisco Unity Connection earlier today using OS 7.1.3.30000-1.
When l login into the CUC Administrators page, CUC show that l am running OS 7.1.3.10000-68, is this a bug? I would have thought that all OS levels would have been the same through out CUC.
I have attached a show active/inactive from the CLI and screen shots from Admin page and OS Admin page.
Any pointers would be greatly appreaciated.
Regards,
James
Solved! Go to Solution.
08-11-2010 12:32 PM
No worries. Definitely go with 7.1(3b)SU2. You'll see the OS admin is the base version as noted in Rob's notes (+5 to Rob). On the CUC admin page, there is a -26 suffix which also coincides with ES26 for 7.1(3).
Hailey
08-11-2010 08:28 AM
This is normal. What you see on the CU Admin page reflects the application revision that is loaded for CUC. What you see on the OS Admin page is the base platform revision that is loaded. No worries.
Hailey
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08-11-2010 09:05 AM
Hey james,
Just to add a note to the great info from Hailey (+5 Hailey )
This is the bug that references this behaviour. We first saw this in the CUC 7.1 EFT
and the versioning is related to 7.1(2) but the confusing look and feel still carries over
to newer versions;
CSCtc12339 Bug Details | Bug #30 of 61 | < Previous | Next > |
---|
Cheers!
Rob
08-11-2010 10:17 AM
Thanks for getting back with your points.
In regards to this bug ID, the customer is running version 7.1.3.30000-1, do l need to upgrade this to work around the bug?
Cheers,
James
08-11-2010 10:42 AM
Hi James,
Like Hailey said..."no worries"
I only linked the bug for info purposes and I'm sorry if I muddied
the waters. I wouldn't upgrade for this reason as there is NO "fixed-in"
version. I would go to the latest 7.1(3b)su2 just for stability and bug fixes.
Here is what we show (same confusing problem);
From OS admin: 7.1.3-32900-4
From CUC admin: 7.1.3-32900-26
admin:show cuc version (my preference for accuracy)
Active version: 7.1.3ES26.32900-26
Inactive version: 7.1.2ES25.32023-25
Cheers!
Rob
08-11-2010 12:32 PM
No worries. Definitely go with 7.1(3b)SU2. You'll see the OS admin is the base version as noted in Rob's notes (+5 to Rob). On the CUC admin page, there is a -26 suffix which also coincides with ES26 for 7.1(3).
Hailey
08-12-2010 01:17 AM
Rob/David,
Thanks for your help with this, really appreciate the help you guys give.
Cheers,
James
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