Here's my situation. We're balancing two voice systems right now. A CCM4 IP System and a Legacy System. The Legacy System is going away. We currently use 4 digit extension numbers and a gateway to translate the 4 digit dialing between phones on opposite systems. I have a route pattern that says, whenever 2XXX is dialed, send it to the gateway and in turn, the Legacy phone system.
We're rolling out IP phones in the areas with Legacy phones right now. I'd like to get a jump on configuring the phones. However, if I configure the Cisco IP phone with 2231 for instance, any call from an existing cisco phone will dial the new phone and ignore the route pattern.
I'd like it to dial the legacy phone with the 2231 extension assigned until we have all of the phones rolled out and have had training done.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...