Direct Outward System Access on CallManager

[maheshmenon]

Hi,

One of my clients want their users to dial into the office number and use the office PBX (CallManager) International Dial facility to dial out once the user is verified using user id and PIN. I believe this feature is called DOSA (Direct Outward system access) industry wide. Can anyone tell me whether this is supported on CCM? If yes, how this feature can be enabled on CCM?

Thanks in advance

Mahesh

[carenas123]

I think you can design a similar system with Callmanager and Auto Attendant.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008015bf9f.shtml#Topic3