This could not be functioning because of the brackets around the area code. To test this , can you enter two numbers in your personal address book 1) One with out the brackets around your area code XXXXXXXXXX and one with brackets as you have now (XXX) XXX XXXX. Then test 1 and see if the number is using 4 digists only as your dial rule and the second one using 10 digits.
None of the dial rules will apply to corporate directory. Application Dial Rules only apply to CTI calls, directory lookup rules require a lookup which fast dials will do before finding the number so this works, however corporate directory, the same as personal address book, does not do a lookup so the directory lookup rules don't apply, and it's not a CTI call so application dial rules do not apply either. You'll need to edit dial for these to work.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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