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Directory Handler sends right to voice mail

kharding
Level 1
Level 1

I would like the Directory Handler to transer the call to the extension but it will only transfer to the exension's greeting.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

under the subscriber go to transfer options and check the option "yes, ring subscriber extension"

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate
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