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Directory Handler sends right to voice mail

I would like the Directory Handler to transer the call to the extension but it will only transfer to the exension's greeting.

1 REPLY
Cisco Employee

Re: Directory Handler sends right to voice mail

under the subscriber go to transfer options and check the option "yes, ring subscriber extension"

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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